Remote Customer Care is an Auville Resources Company business operating on the Arise Platform since 2016. We connect motivated Customer Service Professionals to Fortune 500 brands — from home, on their own terms. No tricks. No MLM. No surprises.
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Across the US, customer service jobs — and other roles like them — were leaving. Some went overseas. Others vanished into automation, consolidation, or quiet shutdowns. Whole communities that had built their economies around call centers watched the work walk out the door.
Brian Auville had been at two of those call centers when they shut down. The first was in Johnson City, Tennessee. The second was Pennington Gap, Virginia — a closure that erased 20–30% of the area's jobs overnight, and it was the one that decided it for him. Rather than chase another job that might disappear, Auville started planning something different: a business that could put that work back inside American homes, on terms the workers actually controlled.
He conceived the plan in 2014. In 2016 he legally formed Auville Resources Company and joined the Arise Platform as an Independent Business. The bet was simple — motivated Americans, given an honest platform and direct support, can deliver Fortune 500-grade customer service from home.
Today, Remote Customer Care services — in some form or fashion — more than 30% of all Fortune 500 companies, and we do it from the USA. Across the country, remote agents are working from their own homes, and America is steadily getting back many of the service and telecom jobs that left.
We aren't claiming we made that happen alone. But we're proud to be one of many companies that have banded together to bring this work back home.
Together we can — and so far, we have. Since 2016.
The Arise Platform model is structured and repeatable. We walk you through every stage — you don't have to figure it out alone.
Submit interest with us, then create your profile on the Arise Platform. We help you connect your account and complete enrollment.
Browse Fortune 500 opportunities across retail, travel, finance, healthcare, and more. Pick the certification that fits your timeline.
Complete the client's certification — anywhere from 2–3 days for some phase-1 trainings up to about a month for the deeper ones.
Self-schedule intervals on the platform, take calls, and get paid for what you complete. You're in control from here.
There are a lot of scams aimed at people looking for legit remote work. We are not one of them — and we'd rather you read this before you apply.
Auville Resources Company has been an Arise IBO since 2016. A decade of helping real people in real homes earn from real Fortune 500 work — not a flashy launch in a hype cycle.
You don't recruit, you don't sell, you don't buy a kit. You service calls for a brand you chose, get paid for the hours you work, and that's the end of the story.
Every Arise certification has its own fees and timeline. We walk you through them in plain English before you spend a dollar — and we'll tell you when an opportunity isn't the right fit.
Pay is hourly and varies by client. Your hours are yours. We'll explain every dollar before you commit. For the full breakdown, head to our application page.
Most candidates already meet these — or can quickly. Nothing here is unreasonable.
Tell us a little about yourself on our application page and we'll walk you through the next steps — Arise registration, picking a client, and certifying for your first opportunity.